We’re Here to Help You!
If you have questions about your order, sizing, delivery, returns or anything else — our team is always ready to assist you.
We usually reply within 10–60 minutes during support hours.
📞 Customer Support
WhatsApp Support:
👉
Email Support:
📧 shoesboxs07@gmail.com
For order queries, returns, product questions, or general support.
🏪 Store Address
ShoesBox.in
Shop No. 18, Block No. 15,
Shoe Market, M. G. Road,
Sanjay Place, Agra – 282002,
Uttar Pradesh, India
📍 Easy to locate inside the main Shoe Market area at Sanjay Place.
🕒 Working Hours
Monday – Saturday: 10:00 AM to 8:00 PM
Sunday: Closed / Limited support
Support after hours will be responded to the next working day.
🚚 Order, Delivery & Return Queries
For questions related to:
- Delivery status
- Tracking link not working
- Wrong size received
- Want to exchange or return
- COD-related questions
You can message us anytime on WhatsApp or email — our team will guide you step-by-step.
💬 What You Can Contact Us For
- Order confirmation
- Delivery delays
- Tracking support
- Return / Exchange
- Size advice
- Stock questions
- Product quality doubts
- Payment issues
- COD availability
- General sneaker inquiries
We are always happy to help!
⭐ Quick Support Tips
- Keep your Order ID ready
- Send clear photos if there’s an issue
- Mention your name & number for faster verification
- For size exchange, mention your current size & new size
❤️ A Message From ShoesBox.in
We value your trust and want every customer to have a smooth, stress-free shopping experience.
If you ever face any issue — small or big — just reach out.
We promise to assist you with honesty, clarity and quick response.
Your satisfaction is our priority.